Banks Never Ask That
Every day, thousands of people fall victim to fraudulent calls, emails, 还有骗子冒充他们银行发来的短信. 银行业想要改变这种状况，而且作为一个整体，他们完全理解网络犯罪给客户和银行自身带来的巨大风险.
The #BanksNeverAskThat 是美国银行家协会(ABA)第四年举办的全国性获奖活动。. 佛罗里达资本银行与美国律师协会合作，教育消费者皇冠正版APP下载网络钓鱼骗局的持续威胁. 其目标是通过赋予消费者识别虚假银行通信所需的工具，扭转局面. Visit the #BanksNeverAskThat 网站的资源，以帮助我们保持领先一步的骗子. New this year are resources available in Spanish, and a Spanish language website!
“这次行动是银行业前所未有的努力，旨在解决我们客户面临的日益严重的威胁,” said ABA President and CEO Rob Nichols. “美国的银行正在进行反击，在技术和安全协议方面进行了重大投资，旨在领先坏人一步, 但消息灵通的客户是另一个关键的防御层.”
The colorful, engaging website includes videos, tips, 还有一些一般信息，比如银行永远不会在电子邮件中要求你做的这些有价值的事情:
- Your account number
- Your user-name or password
- Your Social Security Number
- Your pin
- Your birthday
- Your address
- The answer to your security question
How to Recognize and Avoid Phishing Scams
根据联邦调查局互联网犯罪投诉中心的报告, thousands of scam email attacks are sent out every day. These fraudulent emails, called “phishing emails,，看起来像是来自信誉良好的来源，比如你的银行或信用卡提供商的真实通信.
电子邮件诈骗的种类繁多，但最终目的都是诱骗你泄露个人信息, and financial information – your account numbers, passwords, and social security number. 当这些假冒电子邮件到达你的收件箱时，你可能认为你可以识别出来, 但残酷的现实是，网络钓鱼邮件和网络诈骗仅在一年内就使美国人损失了5700多万美元.
The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET).
The FTC warns you to watch out for emails with these seven common messages:
- 通知您“可疑活动”或登录尝试
- 声称您的帐户或付款信息有问题
- 要求你确认一些个人信息，通常附有紧急通知
- Demanding payment of a fake invoice
- Offering you a link or button to make a payment
- 告诉你你有资格申请政府退款
- Giving you a coupon or coupons for free stuff
FLCBank’s commitment to fighting cybercrime
At FLCBank, 我们承诺尽一切可能保护客户免受电子邮件欺诈的威胁. We’ve recently launched a comprehensive Fraud and Scam Alert resource page 在我们的网站上提供的参考信息包括:
- Links to the FTC and Internet Crime Complaint Center
- 针对FLCBank和我们客户的诈骗最新情况
- Detailed information on the latest COVID-19 scams
Remember, at FLCBank, 我们永远不会打电话要求您提供帐户或个人信息或在电子邮件中要求. 如果你曾经收到一封看起来像是来自FLCBank的电子邮件，要求你点击链接并提供, confirm, or update your information, DO NOT CLICK on any links in the email. 向我们报告该电子邮件并像往常一样登录以检查您的帐户状态.
如需通知FLCBank网上诈骗或涉及FLCBank或您的FLCBank账户的诈骗，请致电 800.318.3159, Mon. – Fri., 9:00 a.m.— 5:00 p.m. EST or e-mail us at cybersecurity@flcb.com. 包括你的姓名，电子邮件，电话号码，以及对可能的欺诈或骗局的详细描述.